About Erie-LaSalle Body Shop
We have offered quality, state-of-the-art repairs since 1934. We're a neighborhood institution, established and running at the same easy-to-access location for 76 years. That's record setting! We're the longest continuously owned auto repair service of its kind in Chicago and Illinois!
Family owned and operated, we offer unparalleled quality, service and convenience to both the Chicago of Chicago and our customers in the suburbs.
- Complimentary shuttle service to all downtown destinations
- Free vehicle pickup and delivery
- Over 25 certified technicians on staff 6 days a week
- Exclusive “Express Repair Process"
- Open at 6am!
- 24 Hour Towing
- Lifetime warranty on all collision repairs – View our warranty [PDF]
- 76 Years of State-of-the-Art Repairs and Claim Handling Experience
Quality, state-of-the-art repairs. Intelligent, professional service. We respect out internal customers, our employees, in the same manner as we respect our external customers. There are virtually no limits which we will go to satisfy and exceed our customers expectations. We will deliver excellence in our product and receive a fair and reasonable profit in return. We shall reinvest these profits in necessary training and equipment in order to provide our customers the very finest repairs in the most timely manner. All the aforementioned shall insure the continued growth and perpetuity of our business and continued service to our community.
Intelligent, professional repair and claims service is our pledge to you. Our commitment to service and 100% customer satisfaction is unparalleled in the automotive industry. We handle the entire insurance claim process for you, no hassles, with the end result of a perfect repair job. All body and paintwork have 100% lifetime guarantees – View our warranty [PDF].
A lifetime guarantee goes with every body and paint job at Erie-LaSalle. Our highly trained technicians carefully watch every detail of the repair process and an extensive quality control system assures a flawless finish on every job. We use only the highest quality paint system and materials to assure the process is perfect. We also use high tech frame/unibody straightening equipment to ensure you car is restored to factory specifications.
Our high tech office includes computerized estimating, digital imaging, computerized production processing, and the latest in body repair and spray paint technology. Unlike other shops, we believe in utilizing the most advanced technology available to guarantee a high quality repair. At Erie-LaSalle, our commitment to continued education and training is essential to ensuring your satisfaction.
Insurance Claims Experts
Let the insurance experts at Erie-LaSalle take the hassle out of the dreaded insurance claims process. Our entire staff are experienced and trained in insurance claims handling. Erie-LaSalle is networked and digitally linked to most insurance companies. Using the latest computerized estimating and digital imaging technology, our professional can seamlessly handle the claims process in a matter of minutes – globally! We know exactly how, who, where and when to contact insurance claims departments. After an accident, simply contact our able staff and we will handle the entire process for you. We will gladly explain and guide you from the initial reporting of the claim, appraisal process, repair process and final delivery of your perfectly restored vehicle. Just as you rely on competent professionals such as doctors, lawyers and accountants, you can count on the Professionals at Erie-LaSalle to handle you insurance claims and collision repair needs. We have been providing these services for 76 years – no one in Chicago has done it longer! No one.
Through the utilization of high-tech paint baking ovens and streamlined body repair processes, Erie-LaSalle has perfected the art of "express repairs". Many times, through the implementation of four express processes, repairs can be made in a day or two, where the competition may take weeks. We understand the convenience of being without your vehicle, and we have invested heavily in equipment and production processes to deliver a 100%
The quality of our work and our professionalism has been recognized by many leading organizations:
- Assured Performance Network: A nationwide co-op of best-in-class certified shops
- Automotive Customer Relations Bureau: An independent bureau that surveys our customers after each repair and provides us CSI reports and customer feedback
- Automotive Service Association [ASA]
- DuPont Performance Alliance: A nationwide group of DuPont certified shops
- Illinois Automobile Dealer Association [IADA]
- Inner Industry Conference on Auto Collision Repair [I-CAR]
- Society of Collision Repair Specialists [SCRS]